Website Development Process

eBusiness Needs and Usability Analysis

Before we develop a solution, we gain an understanding of the value proposition, underlying economics and customer's desires and concerns. Thus, our specifications reflect the real customer needs - not just an itemized RFP's requirements.

We believe that how the solution interacts with its user is just as important as what it does. Obscure or overly complex features not only do not get used, they also confuse and frustrate people. Before we get started, our designers work with the customers and programmers to define the look and behavior of the eventual solution.

Customer Communications and Involvement 

We define milestones, acceptance procedures, and the delivery process along with the customer. We ensure that our clients are constantly appraised of the progress and decisions that have need for their input. By having the client participate in the process, we help to ensure that there are no surprises when the end-product is delivered.

Our Web development process follows a series of distinct steps:

1. Consultation is undertaken to ensure that a clear brief is presented to us by the client for estimate of costs and time. This brief will include a clear statement of purpose and objectives, desired features, ecommerce requirements, budget limits and so on. Alternately, the client will complete the Content Mart Small Business Services Web Site Worksheet which is available on request.
   
2. A proposal is prepared and presented to the client.
   
3. Once the proposal has been accepted, a graphic design is prepared for approval - usually a couple of different designs are presented.
   
   
4. Once graphic design is approved, graphic components are prepared.
   At the same time, textual material and database material from the client are checked over to ensure text and data are ready for processing. Any necessary conversion of material supplied by the client is done at this time.
   
5. When Web graphics, text and data are in our hands, sample pages are constructed and shown to client for approval.
   
6. The site is constructed. Data conversion and programming are done in parallel with site construction.
   
7. Final site is presented to client for checking and approval. Any necessary changes are made -- that is, changes which fall within the terms of the original brief and approved proposal. NB: Any revisions which result from a change of brief or changes in content or structure after step 5 begins, are likely to be subject to additional cost.
   
8. Client checks and approves final site to be made live. Site is transferred to host server and goes live.
   
9. Site launch activities (such as promotion to search engines) follow.
   

We would like to see your project succeed and have developed this proven methodology for rapidly implementing Web-based solutions that all but insures the project's success.